About us Work with us Gifts In Wills Coordinator RSPCA WA has an exciting full time (38 hours per week) opportunity for confident and personable individual to join our team to nurture relationships with Gift in Will supporters and Home Ever After (Pet Bequest) supporters. Due to the nature of this role, it requires a high level professionalism, sensitivity and discretion. Reporting to the Executive Manager Fundraising and Programs, you will inspire and encourage people to include a charitable gift (bequest) to RSPCA WA in their Wills and actively manage relationships with supporters who have already included a gift in their Will. This will ultimately lead to increased levels of funding for our programs and services. Key responsibilities Inspiring new and existing supporters to include a gift to RSPCA WA in their Wills. Maintain accurate supporter information records and develop other relevant activities to increase Gifts in Wills supporter numbers and ultimately income from Gifts in Wills. Respond promptly and appropriately to requests for information about Gifts in Wills from existing supporters and members of the public. Accurately assess, qualify and classify the level of interest and commitment from supporters to including a Gift in their Will, including all leads generated by direct response activities. Maintain and nurture positive relationships with supporters within the Gifts in Wills and Home Ever After programs. Ensure appropriate prompt, personalised acknowledgement of donations and other contributions from Gifts in Wills supporters. Identify internal and external opportunities to promote the work of RSPCA WA and the Gifts in Wills and Home Ever After programs. Selection Criteria Essential Previous experience (3-4 years) in a donor development or bequest role within a not-for-profit charitable organisation. Outstanding interpersonal skills (verbal, written, phone and in person) and demonstrated ability to build relationships with various individuals and organisations. Demonstrated ability to work systematically and effectively, managing multiple tasks to meet deadlines in a fast-paced environment while maintaining a flexible and positive attitude. Excellent organisational and administration skills, with the ability to work autonomously. Superior attention to detail, especially with respect to written communications and data entry. Self-motivated with a demonstrated ability to use initiative and solve problems logically. High level of maturity, incorporating resilience, compassion and empathy. A good level of comfort in interacting with animals. Advanced Microsoft Office skills and sound research and analytical skills. Desirable Knowledge of CRMs, ideally Salesforce. Background knowledge of the legal aspects relating to Wills and bequests. A good understanding of animal welfare issues in WA. How to Apply For more information on the key responsibilities and requirements of the role, please read the detailed Position Description. Applications must include a concise CV along with a covering statement outlining the skills and experience you would bring to this role and your salary expectations. Apply now - interviewing of suitable applicants is underway. If you are professional fundraiser looking for a new challenge - APPLY NOW via Seek.