Report cruelty

If you believe an animal is experiencing cruelty or neglect, you can help by reporting the situation to RSPCA WA. Reports enable us to identify animals whose welfare may be at risk and enforce the Animal Welfare Act 2002.

Wet dog in RSPCA van with inspector in cold rainy winter

Report animal cruelty

If you have reasonable grounds to suspect that someone is directly responsible for seriously harming, neglecting, or mistreating an animal, report this online or over the phone and RSPCA WA will take action accordingly. For other animal-related matters and emergencies, find out who to contact here.

SUBMIT THIS ONLINE FORM

Online cruelty reports are monitored during business hours.

Report online

CALL 1300 278 358

Available 8am–5pm, seven days a week, including public holidays. Wait times may occur.

Report by phone

If a person or an animal’s life is in immediate danger, please call the WA Police on 131 444 or 000.

Inspectors & rangers at CAD

Who to contact

Contact RSPCA WA for:

  • Suspected animal cruelty, neglect or mistreatment
  • Situations where an animal may be suffering
  • Serious concerns about an animal’s welfare

Contact your local council for:

  • Barking dogs
  • Stray or wandering animals
  • Neighbourhood animal disputes

Contact the Emergency Animal Disease Hotline on 1800 675 888 to report suspected emergency animal diseases, including H5 bird flu.

Call WA Police on 131 444 or 000 if a person or animal is in immediate danger.

What happens after you submit a report

Our goal is always to improve outcomes for animals and ensure their welfare needs are being met. Our inspectors assess reports, investigate concerns that fall within our legal powers, and take action in-line with the Animal Welfare Act 2002.

Customer Service Team Member Taking an Animal Welfare Concern Call

We assess the information provided

When you submit a report online, our contact centre reviews the information provided. We may contact you if additional information is needed before we can investigate the matter. This is why we strongly recommend including your contact details when making a report.

All valid reports are then assessed by an RSPCA WA Inspector to determine whether there are reasonable grounds to suspect an offence under the Animal Welfare Act 2002 or whether an animal’s welfare may be at risk.

Not every report results in an investigation. Some matters may fall outside RSPCA WA’s legal powers or responsibilities and are better managed by local government, WA Police, or another organisation. In these cases, we refer the matter to the relevant agency or organisation.

Kittens in box

We prioritise reports based on animal welfare needs

Our inspectors investigate more than 7,000 animal welfare reports across Western Australia each year. Because of the volume of reports we receive, we are generally unable to provide updates on the progress of individual cases.

Reports are prioritised according to the level of risk to the animal.

RSPCAA WA Vet and Inspector encouraging a small dog to exit an RSPCA WA Inspector Vehicle

We investigate and take action where appropriate

Where an investigation is required, an inspector may conduct a site visit and gather information to assess the animal’s welfare and determine whether action is needed under the Animal Welfare Act 2002.

RSPCA WA inspectors enforce the legislation as enacted by the Western Australian Government. While we advocate for high standards of animal welfare, our legal powers are limited to those provided under the Act.

Depending on the circumstances, inspectors may:

  • provide education, advice and support to animal owners
  • conduct follow-up inspections where needed
  • continue working with an owner to achieve the best outcome for the animal
  • issue a Direction Notice requiring specific actions to improve an animal’s welfare
  • seize an animal where legal grounds exist under the Animal Welfare Act 2002
  • have the ability to prosecute where an offence has occurred.

If an animal is seized, they are provided the necessary veterinary treatment, rehabilitation and ongoing care through RSPCA WA.

Certain information collected by RSPCA WA Inspectors may be released under the Freedom of Information Act 1992 in response to an FOI request.

Central Law Courts Perth Magistrates Court

We may take legal action

In serious cases involving confirmed offences, RSPCA WA may commence legal proceedings under the Animal Welfare Act 2002.

RSPCA WA investigates alleged offences and may prosecute matters before the courts. Decisions regarding penalties and sentencing are made by the courts, not RSPCA WA.

Penalties for offences under the Act may include:

  • Fines
  • Imprisonment
  • Restrictions on owning or caring for animals
  • Forfeiture of animal ownership
  • Repayment of legal, veterinary and animal care costs

Learn more