Report cruelty

If you believe an animal is experiencing cruelty or neglect, you can help by reporting the situation to RSPCA WA. Reports enable us to identify animals whose welfare may be at risk and enforce the Animal Welfare Act 2002.

Wet dog in RSPCA van with inspector in cold rainy winter

Report animal cruelty

If you have reasonable grounds to suspect that someone is directly responsible for seriously harming, neglecting, or mistreating an animal, report this online or over the phone and RSPCA WA will investigate and intervene accordingly.

For other animal-related matters and emergencies, find out who to contact here.

SUBMIT THIS ONLINE FORM

Online cruelty reports are monitored during business hours.

Report online

CALL 1300 278 358

Available 8am–5pm, seven days a week, including public holidays. Wait times may occur.

Report by phone

Inspectors & rangers at CAD

Who to contact

Contact RSPCA WA for:

  • Seriously concerns about an animal’s welfare
  • Suspected animal cruelty, neglect or mistreatment
  • Situations where an animal may be suffering

Contact your local council for:

  • Barking dogs
  • Stray or wandering animals
  • Neighbourhood animal disputes

Contact the Emergency Animal Disease Hotline on 1800 675 888 for:

  • Concerns about sick or injured birds, poultry and wildlife
  • Deceased birds, poultry and wildlife

If a person or animal is in immediate danger, call WA Police on 131 444 or 000.

What happens after you submit a report

Our goal is always to improve outcomes for animals and ensure their welfare needs are being met. Our inspectors assess reports, investigate concerns that fall within our legal powers, and take action in-line with the Animal Welfare Act 2002.

Customer Service Team Member Taking an Animal Welfare Concern Call

We assess the information provided

When you submit a report, our team reviews the information to determine whether there are reasonable grounds to suspect an offence under the Animal Welfare Act 2002 or whether an animal’s welfare may be at risk.

We collect your contact details when you make a report, as we may need to contact you for additional information.

Not every report results in an investigation. Some matters may fall outside RSPCA WA’s legal powers or responsibility and may be better managed by local government, WA Police or another organisation.

Kittens in box

We prioritise reports based on animal welfare needs

Our inspectors investigate more than 7,000 animal welfare reports across Western Australia each year. Because of the volume of reports we receive, we are generally unable to provide updates on the progress of individual cases.

Reports are prioritised according to the level of risk to the animal:

  1. Critical
    The animal’s welfare is severely compromised and urgent intervention is required to prevent or alleviate suffering.
  2. Major
    The animal’s welfare has been, or may be, seriously compromised and timely action is required.
  3. Secondary
    There are indicators of welfare concerns, but the situation is less serious and does not require an immediate response.
  4. Minor
    The animal’s welfare does not appear to be compromised. Action may include education, telephone contact or follow-up when resources allow.
RSPCAA WA Vet and Inspector encouraging a small dog to exit an RSPCA WA Inspector Vehicle

We investigate and take action where appropriate

Where an investigation is required, an inspector may conduct a site visit and gather information to assess the animal’s welfare and determine whether action is needed under the Animal Welfare Act 2002.

RSPCA WA inspectors enforce the legislation as enacted by the Western Australian Government. While we advocate for high standards of animal welfare, our legal powers are limited to those provided under the Act.

Depending on the circumstances, inspectors may:

  • Provide advice and support to animal owners
  • Issue a warning letter and conduct follow-up inspections
  • Issue a Direction Notice requiring specific actions to improve an animal’s welfare
  • Continue working with an owner to achieve the best outcome for the animal
  • Seize an animal where legal grounds exist under the Animal Welfare Act 2002
  • Recommend prosecution where an offence has occurred

If an animal is seized, they are transported to the RSPCA WA Animal Care Centre where they receive veterinary treatment, rehabilitation and ongoing care.

Certain information collected by RSPCA WA Inspectors may be released under the Freedom of Information Act 1992 in response to an FOI request.

Central Law Courts Perth Magistrates Court

We may take legal action

In serious cases involving confirmed offences, RSPCA WA may commence legal proceedings under the Animal Welfare Act 2002.

RSPCA WA investigates alleged offences and may prosecute matters before the courts. Decisions regarding penalties and sentencing are made by the courts, not RSPCA WA.

Penalties for offences under the Act may include:

  • Fines
  • Imprisonment
  • Restrictions on owning or caring for animals
  • Forfeiture of animal ownership
  • Repayment of legal, veterinary and animal care costs

Learn more