Alice Manners She has experience in business innovation and transformation in the fields of digital, marketing and customer experience. From 1998 to 2013 Alice was based in Singapore where she held several Asia Pacific roles with WPP, a global leader in marketing services. From 2013-2016 she was the CEO of the Interactive Advertising Bureau (IAB) Australia. The IAB is the peak trade association for the digital economy with over 45 IABs across the globe. In February 2017 she was a selected participant in the Australian Institute of Company Directors pipeline programme for executive women. Alice is currently General Manager, Customer at Brightwater Care Group. In 2014 and 2015 Alice was voted one of Australia’s Top 30 Women in Media in B&T’s Awards. She has a Masters of Psychology from the University of Sydney and is a Graduate of the Australian Institute of Company Directors (GAICD).